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To direct you to the right service team, please select your card issuer and country.
You’ll immediately receive the correct contact details for your region.
ARALIf you need to block a card because it is lost or stolen or for any other reason, please log into the Aral customer portal:
If you would like to return an Aral Routex card, please send it to:
B2Mobility GmbH
Wittener Strasse 45
44789 Bochum
Germany
bpIf you need to block a card because it is lost or stolen or for any other reason, please log into the bp customer portal:
If you would like to return a bp Routex card, please send it to:
B2Mobility GmbH
Wittener Strasse 45
44789 Bochum
Germany
Circle KIf you need to block a card because it is lost or stolen or for any other reason, please log into the Circle K customer portal:
Additionally, the Circle K Call Centre is at your service:
+ 371 67 088 106 (service hours 9:00-17:00 local time)
If you need to block a card because it is lost or stolen or for any other reason, please log into the Circle K customer portal:
Additionally, the Circle K Call Centre is at your service:
+370 52 525 002 (service hours 9:00-17:00 local time)
If you need to block a card because it is lost or stolen or for any other reason, please send a mail to Circle K:
Additionally, the Circle K Call Centre is at your service:
+48 22 255 22 55 (service hours 9:00-17:00 local time)
If you need to block a card because it is lost or stolen or for any other reason, please log into the Circle K customer portal:
Additionally, the Circle K Call Centre is at your service:
+46 (0)8-429 63 00 (service hours 9:00-17:00 local time)
If you need to block a card because it is lost or stolen or for any other reason, please log into the Circle K customer portal:
Additionally, the Circle K Call Centre is at your service:
+45 70 101 101 (service hours 9:00-17:00 local time)
If you need to block a card because it is lost or stolen or for any other reason, please log into the Circle K customer portal:
Additionally, the Circle K Call Centre is at your service:
+47 22 96 25 00 (service hours 9:00-16:00 local time)
If you need to block a card because it is lost or stolen or for any other reason, please log into the Circle K customer portal:
Additionally, the Circle K Call Centre is at your service:
+372 675 7777 (service hours 9:00-17:00 local time)
EniliveARE YOU AN ITALIAN CUSTOMER?
To block your Multicard in real time and in a few simple steps, we invite you to log in to your account on the Multicard portal or via the Eni Live App.
ACCESS YOUR ACCOUNT ON THE MULTICARD PORTAL NOW
Alternatively, you can contact our telephone service active 7 days a week from 6 a.m. to 10 p.m:
– For calls from Italy: 800.79.79.79
– For calls from abroad: 0039 02 520 55139
We remind you that once you have reported the loss/theft to the competent authorities, you must send a copy to: blocco.cartemulticard@eni.com or upload it directly to your account on the Multicard portal.
If you need to block your Multicard for any reason, please contact:
Eni Austria: cardservice.at@enilive.com
If you need to block your Multicard for any reason, please contact:
Eni Germany: cardservice@agip.de
If you need to block your Multicard for any reason, please contact:
Eni France: procartes.fr@eni.com
If you need to block your Multicard for any reason, please contact:
Eni Switzerland: cards@eni.com